Zur
Arbeitsweise
Martin Kontressowitz
Sr Project Manager / PMO, PMP, IPMA, PRINCE2, ITIL
oder: "mir aus dem PM-Herz gesprochen ..."
Jedes Unternehmen jeglicher Größe ist (etwas) anders
im Bezug auf Prozesse, Strukturen, Mitarbeiter, Kultur, Fokus,
Produkte, Dienste und vieles mehr. Deshalb bedarf es
einer "Dosierung" oder jeweils angemessenen Anwendung von Projekt-Management
(hier stlv. für Projektmanagement, Progr.-M,
Projekt-Portfolio-Management, Multi-Projekt-Management, .. ) in allen
Stufen seiner Implementierung und Weiterentwicklung.
Auf der Basis von über 10 Jahren Erfahrung in verschiedenen Branchen und Ländern, permanenter Weiterbildung und vielen Interessen über unmittelbares PM hinaus in die angrenzenden Wissensgebiete, Erfahrungsaustausch im Rahmen von PM Fachgruppen- Veranstaltungen, regelmäßiger Teilnahme an nationalen und internationalen PM Kongressen (IPMA+PMI), vor allem aber einer genauen Bedürfnis- und Machbarkeits-Analyse sowie einer prozessualen Abstimmung mit dem Kunden an den einzelnen Standorten wird nach einer strukturierten Zieldefinition ein mehrstufiges, schrittweise zu spezifizierendes Konzept entwickelt, aus dem sich eine detaillierte Projektplanung sowie die Implementierungs-RoadMap ableiten läßt.
Bei entsprechender Top-Level-Management Unterstützung und unter Einbeziehung möglichst aller relevanten Betroffenen und ihrer wertvollen Hinweise kann aus dem Implementierungsprojekt ein Beispiel-Projekt werden, anhand dessen erste Schritte auf der CMMI-Leiter
(Capability Maturity Model Integration) gemeinsam gegangen werden können,
anhand dessen der Umgang mit teilweise neuen Methoden und Prozessen,
evtl. auch Strukturen und Handlungsweisen geübt und stetig
verbessert werden kann (PDCA - Shewart/Deming Cycle: Plan Do Check Act). So wird die Einführung neuer Vorgehensweisen nachhaltig gefestigt und stetig verbessert.
Zur Person
PM
+ Führung
Aufbau Projekt
Management Office in Osteuropa
incl. Implementierung von Projekt
Management Frameworks (PMF) für dts.
Großbank
Fachteamleitung
"Projektmanagement" D-weit (ca 50 PMs)
über 10 Jahre IT-Projekt Management (Entwicklung,
Re-Organisation, Rollout,
IT-Services)
Aufbau
und mehrjährige Koordination eines IT Service Desks
inkl. PM für die Implementierung von Ticket Systemen,
Asset Management und ERP-Anbindung
Ausbildung, Training,
Coaching
2
Jahre Presales + techn. Consulting + Training (MCSE, MCT, sowie
mehrjährig fortlaufende Trainerausbildung)
Lehrerfahrung:
VHS Leipzig, Uni Leipzig (US Amer.
Geschichte), CMS-Training für
dts. Großbank,
Projekt Management Coaching
8
Jahre Ausbildung von Azubis und Praktikanten zu Fachinformatikern
(SI+AE) sowie BA-Studenten
bereichsübergreifende
Bertreuung von Abschluss- und
Diplomarbeiten
Details
Service
Management
focussing on:
Business
Process Analysis
Implementation
Service Desk
Business
Prozess Optimization
Optimization
of Incident- and
Change Management
Implementation
of contracts and SLAs
Communication
interface control
Projekt
Management
Hardware
Rollout projects
Web
Programming projects
Workflow
and Process Analysis
Structural
re-organization
Business planning and controlling
Coaching
for gpm- exams
PMO
implementation
Back
Office
MS SQL Server ab 6.5/7.0/2K/2k5/2k8
Oracle
DB basics, MySQL
basics
MS Exchange Server 5.5 / 2K basics
MS SMS
basics
Web
Server: MS IIS + Apache
MS
Proxy/ISA Server
Standard
Software
Wordstar
Lotus
Smart Suite,
WordPerfect
5++ (teaching) + WPWin
MS
Office (teaching)
MS Project, MS Visio, MindMap
Crystal Reports 8+,
PageMaker 4+, Corel Graphic Suite
3+
Internet
Commercial ISP evaluation
HTML, CSS (teaching)
various CMS incl. PC-Ware in4meta
(consulting + teaching+Support)
Macromedia Dreamweaver, Fireworks
Administration
(AD + net work)
PC/DR/MS DOS 5-6.22 (teaching)
Win3x/95/98/XP(teaching)Vista+7
Win NT3.5, 4.0 admin. (teaching)
+
Win2K+2K3+2K8
Server
OS2/2.1+3 Solaris 2.5+, Suse Linux 7+
Novell Netware basics
Cisco Router/Switches
basics
since
05/2000 MCSE
since
01/2000 MCP
since 11/1999
BC, PP, ABAP4, MM, HR
SAP R3
certified
consultant
Career path, steps and aims
university degree involving language, literature, history, sociology, pedagogy, psychology, didactics 1996/97
more than 15 years teaching experience at Leipzig University, evening school and as an IT Consultant, Coach and Trainer
Project Management experience since 2000
Multi Project Management experience since 2003
Project Management Coaching/Mentoring
since 2005
Project Management Team Leader since 2006 (Fachteamleiter D)
IT Service and Deputy Line Manager, strategic planning and continuous process improvement
Initiating
and driving systematic and officially acknowledged Corporate Project
Management by establishing a Project Management Office (PMO) and
developing a processes finally constituting a Project Management
Framework (PMF)
international Project Management (project language: English, local languages: Russian + Ukrainian+German)
Implementation of international PMO and
Design of a Project Management Framework
member and
certified 2007 Level D
certified 2008 Level C
IPMA Level B intended, Certified Project Management Qualification Coach intended
member and
since
2011 certified PMP, PgMP intended
since
2007 ITIL V2 certified
since
2008 ITIL V3 certified
since
2012 PRINCE2 certified
CMMi / OPM3 certification intended
Agile ACP / SCRUM Certi of interest
P3O Certi of interest
in recent years shift of regional focus towards
international and especially Eastern Europe, since 2009
conceptional work and implementation of an IT project management office
(PMO) for Eastern European Financial Service Provider as well as a
Project Management Framework (PMF) which is intended to fit not only the IT
department but was to be implemented throughout the whole company.
as project management team leader of over 50
certified colleagues Germany-wide I strive to lift up project
management to a higher standard (CMMI) according to the various needs
and
possibilities by creating and further developing a project management
office (PMO) that is structurally included into the management board
and thereby in the position to help flexibly develop ad hoc business as
well as professionally plan and carry out large projects with a
substancial business impact for the company and it's future growth and
flexible development. Further systematic steps will lead
to program and
portfolio management.
responsibility
for many of the company's IT trainees, especially with regard to
their intermediate and final papers and project presentations
involvement
in resource planning,
I plan, execute, coordinate, monitor and control client and server roll
out projects, I managed software development projects, I initiated,
planned and managed company and process change projects, I
am responsible for the staffing and fulfilling of our customer's
IT
service contracts (which equals roughly what an IT service manager is
elsewhere)
for nearly 8 years I took a
role in creating and developing a hardware service desk within the
business unit dealing with infrastructure + hardware support services,
this structure is about to be enlarged and lifted up to an
international level, possibly aiming at a follow-the-sun implementation
in the years to come
I learned a lot about how to participate, lead and manage, but mainly to co-operate with many colleagues in order to
create an atmosphere of organisational learning, resulting in highly motivated
staff and a productive work environment as well as a systematically increasing organisational maturity level
I have
collected a fair few ideas regarding QS and QA, assessment and auditing, I am also interested in
PRINCE
II & BSI-Standard 100/1-4, DIN EN ISO 9001, ISO/IEC 12207 (SPICE), 15288 (Systementwicklung), CMMI, as
well as in standards such as
ICB +
PMBOK
and further methods
and norms, theories and developments in the wider pm community (Kaizen,
Kanban, Lean 6 sigma, sciological and psychological theories and ...
)
